Inside Sales Engineer Job at Crane Co., Germantown, WI

  • Crane Co.
  • Germantown, WI

Job Description

Technical Inside Sales Representative

Optek-Danulat is a business within the Fluid Handling Business Segment of Crane Co, a US multi-national which specializes in highly engineered products in niche markets. Optek-Danulat designs, manufactures, markets and distributes a range of specialized instrumentation for a wide range of applications in a number of industries including the food and beverage, oil & gas, refinery, chemical, biopharmaceutical, and energy industries.

We are seeking a detail-oriented Technical Inside Sales Representative to support customer service, quotation, and order entry activities during a period of operational integration. This role is critical to ensuring accurate order processing, strong customer communication, and alignment with internal processes and controls.

Responsibilities include, but are not limited to:

  • Answer and manage incoming calls on the main customer service line, screen inquiries, and direct to appropriate internal teams
  • Serve as a primary point of contact for customer inquiries, ensuring timely and professional responses. Prepare and revise customer quotations based on inputs from Sales, established pricing rules, and product knowledge
  • Convert approved quotations into orders using QuoteWerks
  • Enter and process customer orders in Sage 50, ensuring accuracy and completeness
  • Route completed orders to order processing or back to Sales when purchase order revisions are required
  • Ensure all customer, pricing, and order data is accurately recorded and maintained in company systems (QuoteWerks, Sage 50)
  • Maintain proper documentation to support transactions and ensure audit readiness
  • Provide backup support to production and order processing teams as needed

Collaborate with Sales, Operations, and Finance to resolve order or customer-related issues

Essential qualifications / experience:

  • Bachelor's degree in Engineering or similar technical degree required. Ideal candidate has a career interest in Outside Technical Sales.
  • Experience in customer service, order management, or inside sales support preferred
  • Strong attention to detail with a focus on data accuracy experience with ERPs preferred
  • Excellent communication and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Experience in a manufacturing or industrial environment preferred

Exposure to structured processes or controlled environments (SOX awareness is a plus) preferred

This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Crane Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.

Job Tags

Similar Jobs

TravelNurseSource

Travel Nurse RN - Pediatric Intensive Care Unit - $1,958 per week in Springfield, MO Job at TravelNurseSource

 ...Registered Nurse (RN) | Pediatric Intensive Care Unit Location: Springfield, MO Agency: Lancesoft Inc Pay: $1,958 per week Shift...  ...Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities. 3... 

City of Lenexa

Personal Trainer Job at City of Lenexa

 ...Personal Trainer The City of Lenexa Parks & Recreation Department is looking for a knowledgeable and client-focused Personal Trainer to join...  ...drug screen and background check. To apply, complete an online application and submit your resume. Applications will be reviewed... 

CMC Hotels

Weekend-Part Time Housekeepers/Guest Room Attendants-TownePlace Suites Wilmington-Wrightsville Beach Job at CMC Hotels

 ...Weekend Job OpportunityAre you looking for a weekend (Saturday, Sunday) job in a company you can grow with? CMC Hotels can provide this...  ...Hotel room discountsHousekeeping duties include:Cleaning guest roomsRestock room suppliesReplace dirty linensRespond to... 

Cherokee Federal

Legal Investigator Job at Cherokee Federal

 ...Cherokee Federal is seeking a Civil Investigator to perform professional investigations, verify facts, and communicate with landowners both verbally and in writing. The role supports the Border Fence Project with documented reports and project files.Requirements include... 

Rapid Fencing

Lead Fence Installer Job at Rapid Fencing

 ...Job Description Job Description We are seeking a Lead Fence Installer to become a part of our team!You will leadthe installationand repair of various vinyl fencing. Responsibilities: Assist with the installation and repair of fencing Oversee and Lead the...